Leadership & Culture

10 Keys to a Thriving GCC Launching a Global Capability Center (GCC) presents immense opportunities, but success requires strategic planning and execution. By avoiding common pitfalls and implementing these ten key practices, you can create an integrated, high-performing GCC that drives business growth. 1. Gain Strong Leadership Buy-In Ensure your CEO and executive team fully

The Challenges of Operating a GCC Introduction As businesses expand across borders, Global Capability Centers (GCCs) have become essential in scaling operations, reducing costs, and accessing global talent. However, managing a global model comes with inherent challenges—ranging from cultural differences and regulatory complexities to operational inefficiencies and leadership misalignment. Organizations that fail to anticipate and

Six Strategies for How to Hire and Retain Talent in a GCC Establishing a Global Capability Center (GCC) is just the beginning of a much larger journey. While setting up operations is a significant milestone, ensuring that the GCC thrives and delivers long-term value requires a thoughtful approach to hiring and retaining top talent. This

Building a High-Impact Global Capability Center: Best Practices and Future Trends Third in a three-part series.  Introduction A Global Capability Center (GCC) is a strategic asset that enhances innovation, efficiency, and global competitiveness. Organizations must adopt best practices to unlock its full potential while staying ahead of emerging trends. This article explores proven strategies and

Key Strategies to Establish a Successful Global Capability Center Second in a three-part series. Introduction Setting up a Global Capability Center (GCC) is a strategic initiative that can unlock immense value for organizations. From accelerating innovation to streamlining global operations, a well-executed GCC can be a cornerstone of success. This article explores the key strategies

The Evolution of Global Capability Centers: From Cost Centers to Innovation Hubs First in a three-part series.  Introduction What are Global Capability Centers? Global Capability Centers (GCCs) are development, testing, and product management offices established in locations with a strong talent pool, time zone advantages, and access to global markets. These centers can be in